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About this service
About this service
We accept PayPal. Payment is due in full at time of order. Prices include Arizona sales taxes only. Customers outside the United States are responsible for local duty and taxes upon receipt of their items. Please be sure to check your countries fees and taxes so there won’t be any surprises!
Once the purchase is made, we usually ship it within a maximum of four days (if the payment has cleared). We use the United States Parcel Service.
On average, it takes between six and sixteen business days for the order to reach you, depending on where you are. In some cases, however, some parcels get stuck in customs for weeks before they are delivered. Unfortunately, it is beyond our control. If you don’t receive your order after forty days from the time it was shipped, please let us know.
PLEASE NOTE THAT IN SOME COUNTRIES, ITEMS MAY BE SUBJECT TO CUSTOMS FEES THAT YOU (THE BUYER) MIGHT BE ASKED TO PAY FOR. IT IS NOT OUR RESPONSIBILITY TO PAY THESE FEES AND IT IS ENTIRELY BEYOND OUR CONTROL. PLEASE FAMILIARIZE YOURSELF WITH YOUR COUNTRY’S CUSTOMS INFORMATION BEFORE MAKING AN INTERNATIONAL PURCHASE.
To protect your order we recommend that you buy insurance. We are not responsible for lost items
Refunds and Exchanges:
We have a seven days return policy. Once we received the item(s) back and inspect and everything is fine, we will refund full purchase price and shipping cost. Buyers are responsible for return shipping.
Additional Policies and FAQs
Please, give us your telephone number. (It is required when completing the Customs form/declaration )
We are not responsible for Import Taxes. It is your responsibility.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by USPS with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.